Term and Conditions

Welcome to Cake Making Supplies Store! Just as precise measurements create perfect cakes, our clear terms and conditions ensure a smooth and satisfying experience for all our baking enthusiasts. Please read these terms carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing and using cakesuppliesco.com, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account details
• Keep your password secure and notify us of any unauthorized access
• Be responsible for all activities under your account

Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Use our products for any commercial purposes without proper licensing

3. Products and Services Description

Product Range

We specialize in high-quality baking and cake decorating supplies including:

• Baking Ingredients & Cake Mixes
• Chocolate & Candy Melts
• Cake Decorations & Toppers
• Baking Tools & Equipment
• Colourings & Flavourings
• Specialty Items (Cake Lace, Edible Paint, etc.)

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we cannot guarantee that:

• Colors will appear exactly as shown due to monitor variations
• Product descriptions are error-free
• All products will be available at all times

Age Restrictions

Some products may contain small parts or require adult supervision. By purchasing our products, you confirm you are at least 18 years old or have parental consent.

4. Orders and Payment Terms

Order Process

Placing an order involves the following steps:

• Add items to your cart
• Review your order and shipping information
• Select payment method
• Receive order confirmation email
• Order processing (1-2 business days)

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Acceptance

All orders are subject to:

• Product availability
• Validation of payment information
• Shipping restrictions to your location

We reserve the right to refuse or cancel any order at our discretion.

Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country.

5. Shipping and Delivery

Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): DHL or FedEx, 10-15 business days after shipping
• Free Shipping: EMS, 15-25 business days after shipping (minimum $50 order)

Shipping Restrictions

We ship worldwide except to:

• Certain Asian countries
• Remote locations

If unsure about shipping to your area, please contact us before ordering.

Order Processing

Orders placed on weekends or holidays will be processed the next business day. Delivery times are estimates and not guaranteed.

6. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery, provided:

• Items are in original, unopened condition
• Original packaging is intact with all seals and labels present
• Return is initiated within the 15-day window

Non-Returnable Items

The following cannot be returned:

• Opened food items (Baking Ingredients, Cake Mixes, etc.)
• Hygiene-sensitive products (Edible Decorations, Dried Flowers, etc.)
• Personalized/Custom items
• Opened liquid products (Airbrush Colours, Edible Paint)

Return Process

To initiate a return:

• Contact us at [email protected] with your order number
• Include reason for return and preferred resolution
• Ship items back using trackable service (customer responsibility)

Refund Processing

Refunds are processed within 5-8 business days of receiving your return. Original shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout

are the property of Cake Making Supplies Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Cake Making Supplies Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Product misuse or improper storage
• Delivery delays beyond our control
• Allergic reactions or individual sensitivities to products
• Damages not directly caused by our negligence

Our total liability shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Kentucky. Any disputes shall be resolved in the courts of Lexington, US.

12. Contact Information

“From the first sprinkle to the final creation, we’re committed to your baking success and satisfaction.”